Training > Communication for Teambuilding and Result
Programme for Professionals

Introduction and Objectives

Communication is a process of co-creation. It is vital in building connections between people and inspiring them towards achieving results.

The program will deal with two facets of communication. First, the inner aspect: how you talk to yourself– your beliefs towards yourself, towards other people and the world around you. Second, how deeply you can understand others’ intentions and feelings and based on those, express yourself fully and effectively. It is about generously listening to others and genuinely expressing yourself. In-depth understanding of our own strengths and weaknesses as well as understanding the principles of interpersonal dynamics are the essential basics of this program.

On completion of the program you will understand how your communication plays the centre role in determining other’s responses and how it helps you to get desired behaviours from others. The program aims to equip you with the practical skills of effective communication with regards to building relationships and getting results. It will lay the foundation for becoming a change agent in your organisation, your department, your team and most importantly, your own life.

The program sets the objectives to:

• Enhance your self-insight and make you aware of your strengths and weaknesses
• Increase awareness of your beliefs, and their influence on communication
• Help you take responsibility for your own life and development
• Improve skills in communicating and interacting with others
• Master the genuine influencing skills by understanding how we create the responses that we get from others
• Enhance self-learning power and the ability to adapt to a fast-changing environment
• Become an active part of the co-creation of desired change in our environment

Methodology

• Interactive presentations and lively lecture sessions
• Brainstorming in subgroups and plenary
• Group work followed by discussions
• Individual reflection exercises
• Role-plays on the basis of practical examples and real-life scenarios
• Peer coaching sessions
• Games to enhance energy and creativity
• Action Planning

Contents

• Communication skills: empathetic listening, assertive speaking, open questioning and profound silence
• Core Quadrants: strengthening insight in one’s own personal qualities, pitfalls, allergies and challenges
• Perception change exercises
• The art of constructive feedback
• Transactional analysis
• Self management and dealing with emotions
• Basic coaching skills
• Goal setting and action planning skills
• One full day of practicing NLP (Neuro-linguistic programming) tools for enhancing communication

Target Participants

(Mid-level) professionals, administrative/finance staff and supervisors

Everyone who frequently communicates and interacts with colleagues, clients, partners and team members to achieve desired results